Fix Your TiviMate Playlist

Press the Back Button to Stop the Loading Channel

If a channel is trying to load (spinning circle or black screen), press the Back button ← on the Fire Stick remote once to stop it.

Open the TiviMate Side Menu

Now that you're back at the channel list, press the Menu button ☰ (three lines, to the left of the Home button). A menu slides out from the left side of the screen.

Select "Settings"

Use the navigation ring (the big circle) to move down until Settings is highlighted (it has a ⚙️ gear icon). Press the center button to open it.

→ Now skip ahead to the shared steps — Section "Both Paths Join Here."

If You Had to Force-Exit TiviMate: Reopen It

This step is only if you had to use the Home button to escape a frozen screen. Navigate the Fire Stick home screen to find the TiviMate app (blue TV icon), highlight it, and press the center button to open it.

Once TiviMate opens and shows the channel list, press ☰ Menu, go to Settings, and continue below.

Switch the TV Input to "FireTV"

Pick up the TV remote. Press Input or Source and choose "FireTV" — that's the Fire TV Stick plugged into the HDMI 1 input. You should see a dark Fire TV home screen with app rows and a search bar.

Then set the TV remote down. Use only the Fire Stick remote from this point on.

Press Home to Make Sure You're at the Start

Press the 🏠 Home button on the Fire Stick remote once. This ensures you're at the Fire Stick home screen and not inside any app.

Open TiviMate

Use the navigation ring to scroll through app rows until you find TiviMate (blue TV icon). Press the center button to open it.

Open the TiviMate Side Menu

Once TiviMate is open and showing the channel list, press the ☰ Menu button (three lines). The side menu slides out from the left.

Select "Settings"

Scroll down in the side menu to ⚙️ Settings and press the center button.

Select "Playlists & EPG"

Inside Settings, navigate to Playlists & EPG (may also just say Playlists) and press the center button.

Select "＋ Add Playlist"

You'll see a list of existing playlists. Navigate to ＋ Add playlist and press the center button.

Choose "Add M3U URL"

A small popup appears asking how to add the playlist. Select Add M3U URL.

Type in the Full Playlist Link

An on-screen keyboard will appear. Type the full link that was given to you — navigate each character with the ring and press center to type it.

Press "Done" on the Keyboard

After typing the full link, navigate to the Done or OK button on the on-screen keyboard and press center.

TiviMate will contact the server and download the channel list. This takes 15–60 seconds. Wait for it — don't press anything.

Highlight the Old (Broken) Playlist

You should still be on the Playlists screen. Use the navigation ring to move up and highlight the old playlist (the one that wasn't working). Do not press center yet — just highlight it.

Press the Menu Button on the Old Playlist

With the old playlist highlighted, press the ☰ Menu button. This opens a list of actions for that specific playlist.

Select "Disable"

Navigate to Disable and press the center button. The old playlist is now turned off — it won't try to load, won't cause errors, and won't slow anything down.

Exit Settings and Return to Channels

Press the ← Back button two or three times until you're back at the TiviMate channel list. Or press 🏠 Home and reopen TiviMate — either works.

Pick a Channel and Watch

Use the navigation ring to highlight any channel and press the center button to start watching. Channels should load quickly now.